Is Joyent Cloud repricing its cloud services?

In North America, Joyent Cloud is dropping its entry price for the cloud to $0.085/hour with hourly billing options for SmartMachines. Pricing will slide on a volume scale to below $0.04 per hour for customers using XL or greater size memory configurations. On Linux virtual machines, entry pricing for the cloud starts at $0.04 and will slide moderately downwards. Pricing on Windows virtual machines is TBD but will closely resemble Linux pricing. The planned changes and new features of the Joyent Cloud are available to Joyent customers worldwide.

Do I get the new pricing for my existing service?

The old Joyent Cloud (my.joyent) has a billing structure that works on a monthly basis and hourly billing capabilites are not enabled. We will continue to charge the same monthly prices to customers on the old cloud. If you migrate over to the new cloud, you will benefit from the new hourly pricing.

I Like It! How Do I Sign Up?

Joyent has updated and improved the payment system on the new cloud. This means you will need to go through a brief sign up process where you provide your payment information..

Can I Move My Apps Over?

Existing Joyent Cloud customers can port their applications and everything else running on their JMIs over to the new Joyent Cloud at any point after go-live date. We strongly recommend extensive QA because the new Joyent Cloud is an entirely new system that may break dependencies in your applications.

Click here to read our technical FAQ covering migration to the new Joyent Cloud.

Do I Have to Do Anything Right Now?

No, this will not require any action on our part. Joyent will continue to operate and support the Joyent Public Cloud. Customers that wish to continue running on the old cloud are welcome to do so. In the future, Joyent will port all existing customers over to the new Cloud. At that time, you will need to re-enter your payment information.

Can I Still Sign Up for a New Account on the Old Joyent Cloud?

No, you can only open accounts on the new cloud. The new cloud is more performant and stable than the old cloud. Change is good!

Will Joyent provide migration support to Joyent Cloud customers wishing to move to the new version?

Yes, Joyent will provide limited migration support to existing customers. However, migrating from the old cloud to the new cloud is a relatively easy process.

Is monthly payment still available or is it going away?

Monthly pricing is supported on the new Joyent Cloud. Hourly pricing is being added to many (but not all) products and services.

What does the per-hour pricing equate to on a monthly basis?

As a rule of thumb, multiply hourly pricing by 720 to get the equivalent monthly billing rate. Note that some products will have higher comparable hourly rates than the monthly equivalent. Hourly pricing is available to offer Joyent customers more choice in how they consume the cloud.

Is Joyent Cloud also repricing the Stingray Load Balancers?

Yes, the price model for Stingray machines is changing to meet demand for more sophisticated product offerings. Previously, Stingray load balancers were similarly priced at a linear model of $250/GB. The new model reflects a broader product suite with more options for customers. Joyent now offers four distinct Stingray machines with different performance features and throughput capabilities:

• Stingray Simple Load Balancer – 200 Mbps
• Stingray Load Balancer – 200 Mbps
• Stingray Traffic Manager Standard – 200 Mbps
• Stingray Traffic Manager Standard – 1 Gbps
• Stingray Traffic Manager Enterprise – 200 Mbps
• Stingray Traffic Manager Enterprise – 1 Gbps

Contact sales@joyent.com for information about Stingray pricing, clustering, and any other technical sales questions.

How do Joyent prices compare to Amazon AWS prices?

Not all clouds are created equal – so comparing spot prices is not a valid way to equate hourly rates. In recent benchmarks the Joyent Cloud outperformed Amazon EC2 from 3x to 14x on CPU, Disk and Memory benchmarks. Does that mean that Joyent Cloud should charge 3x to 14x more than Amazon? Probably, but the $.085 cents-per-hour rate is equivalent to Amazon's Standard Small Linux price of $0.085/hour for Amazon EAST and $0.095/hour for Amazon WEST.

What operating systems does Joyent Cloud support?

Clouds powered by Joyent's SmartDataCenter can now support any operating system. SmartOS, an open source UNIX environment with operating system virtualization, is a highly recommended option. In addition, the Joyent Cloud also supports Linux and Windows through a Joyent-developed KVM-on-SmartOS solution.

The currently supported operating system are:

• CentOS
• Debian
• SmartOS
• Ubuntu
• Windows Server Enterprise
• Windows Server HPC
• Windows Server Standard

Where are my passwords for MySQL, VirtualMin, Windows and Stingray?

These passwords are automatically created for each machine you provisiono.You can view them by logging into your my.joyentcloud.com portal. 

You can see all the passwords for your machine by clicking the Show Credentials button.

The default username for VirtualMin and Stingray is "admin".  The default username for MySQL is "root". The default username for Windows is "administrator".