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Changing Your Email Address
If you'd like to change your email address information from the one you originally signed up with, you'll need to have it change in two different areas:
- Your billing information
- Your account under Virtualmin
Billing
To change your email for billing/account management purposes, submit a ticket, let us know what the new address is, and we'll change it for you.
Make sure this is a current and active address as this is where billing receipts or important communications are sent. Also, make sure that you check your Spam/Junk folder for any emails from us that may have been accidentally flagged as spam.
Virtualmin
Virtualmin keeps your main account owner email addresses stored and uses it for various purposes, e.g.:
- To let you retrieve a lost password
- To re-send the welcome email when you request it
- To pre-fill the email address when installing a script on your domain(s)
It is therefore good practise to keep your current email stored in Virtualmin at all times. to update your email address in Virtualmin, do the following:
- Sign in to Virtualmin (see Account Logins and Important URLs).
- Select your primary domain from the drop-down in the left-hand navigation, if it isn't already selected (your primary domain should be already selected when you first log into Virtualmin).
- Click Edit Virtual Server.
- Click Configurable settings.
- Change the value of the Contact email field to reflect your new email address (you may need to select the radio button to right of Administrator's mailbox to do this).
- Click Save Virtual Server.