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Cloud and Network Operations Center Technician

Littleton, CO, US
On-Site

Joyent is the high-performance cloud infrastructure company built to power real-time web and mobile applications.

We are currently seeking Cloud & Network Operations Center Technicians to be part of our team in a office based environment in Littleton, CO. These team members will provide 24/7 operational support for Joyent's global networks. We are looking for individuals who are technologically proficient, eager to continue learning and able to communicate well with internal teams, external vendors and customers when needed.

Responsibilities

  • Monitor and Maintain Joyent Cloud Networks
  • Monitor and Maintain Joyent Cloud Compute & Storage Systems
  • Identify, categorize and respond to Network & Compute system events
  • Participate in Incident Management, Problem and Change Management
  • Participate in 24/7 shift or shift/rotation schedules, in an office environment
  • Provide Level 1/ 2 server support as needed

Required Qualifications

  • 1 - 3 years of system administration and/or networking operations experience desirable, with increasing responsibilities.
  • Intellectual curiosity with a desire to learn is a must.
  • A self-starter who is willing to learn advanced cloud-computing technologies.
  • Ability to work in a 24/7/365 environment, in a office/NOC setting.
  • Functional knowledge of incident handling for IT related issues.
  • Understanding of IP networking protocols: IPv4/6, TCP/UDP, DHCP, HTTP, FTP, etc.
  • Strong analytical troubleshooting and problem solving skills.
  • Experience with systems UNIX/Linux.
  • Experience with basic switch commands.
  • Experience performing system and network maintenance tasks in a highly available data center environment.
  • Experience with device health monitoring software, e.g.; OpenNMS, Zabbix, Circonus.
  • Strong interpersonal and communications skills
  • Ability to establish documentation for procedural tasks.
  • Recent college graduates in applicable fields of study encouraged.
  • This position is located in Littleton, Colorado

Additional Competencies

  • Shell scripting and/or additional scripting languages, e.g.; Python, Perl, Ruby, Node.js
  • Experience with the following is advantageous: Automation/Scripting, Server and Network
  • Virtualization Technologies, Hypervisors and cloud platforms.

About Joyent

Joyent, a wholly-owned subsidiary of Samsung, is the open cloud company. With its Triton Kubernetes services and support, Joyent helps its customers build and operate modern cloud native applications across multiple clouds. Joyent’s Triton Private Regions provide low cost, dedicated cloud infrastructure that gives its customers the ability to own their data and control their cloud costs.

To apply, please submit a brief introduction, a copy of your resume, and a link to your Github or LinkedIn profile to jobs@joyent.com with Cloud and Network Operations Center Technician in the subject. Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Fair Chance Ordinance.

View All Open Positions at Joyent

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