====== Ordering SSL ======

To order one of the [[ssl|SSL options]], please open a [[https://help.joyent.com/index.php?pg=request|support ticket]]. Use the //How Can We Help// area to provide us with the following information:

  * Which of the SSL options you are interested in;
  * Which domain/hostname you want to protect (e.g. with a standard certificate, make the decision whether to protect //%%domain.com%%// or //%%www.domain.com%%// etc.). Please double-check this and be specific, as this cannot be changed once the certificate is ordered.

For //Standard SSL// and //Wildcard SSL// options only, we also need you to provide these:

  * Contact information:
    * Site holder name (person or company);
    * State and country (will only be used for ordering and not published);
    * Contact name (if different from the holder name); 
    * Contact email (for certificate renewal notifications);
    * Contact phone number (for GeoTrust);
  * You need to setup a mailbox or alias for //ssladmin@yourdomain.com// (replace 'yourdomain.com' as appropriate) so that any mail that is sent to //ssladmin@yourdomain.com// will automatically forward to //ssladmin@textdrive.com// . This is only needed for the purchase, but it's a good idea to keep it in place, so that we have access in case you request a renewal.

For //Customer provided SSL// only:

  * Please upload the certificate and key files on your account. Note that the key file must not be protected with a passphrase.

Either way, please make it clear for us that you've read these instructions and that you agree to the charges involved. Also note that since these are billable items, we'd only grant such requests coming from either the account owner, or a contact previously approved by the account owner.